Job offer: Systems & Networks Engineer

• Senior Systems & Networks Engineer
• Tauranga based client
• Permanent role

The Company

A local Tauranga-based managed service provider is on the hunt for some great, proactive technicians that love helping people, and mentoring juniors. They are a great business with the opportunity to move up to leading-edge future technologies. They pride themselves on providing great service every time to the Bay of Plenty and its surrounds.

The Role

They are after someone who enjoys working with clients on-site or from the office. Ideally someone who has had 3-5 + years of experience with both Systems Engineering as well as Network Engineering.

The requirements:

• 4-5+ years’ experience providing 2nd/3rd Level Technical Support, troubleshooting and problem resolution for external customers. 
• ESSENTIAL: Has worked for an MSP previously
• Heavy Microsoft experience, including Microsoft 365
• Experience delivering excellent services to contracted SLA targets, meeting and exceeding expectations and always meeting deadlines.
• 3-5 years’ experience being the interface with a customer (and 3rd parties) for support and resolution of problems.
• Some experience and training in networking.
• Must be able to work after hours.  

Qualifications:

• Qualifications are nice to have, experience is preferred – however, a Degree in Computer Science or other comparable qualification.
• One major certification such as MSP, MCSE, CNE, VCP, CCEA or Cisco Certification or equivalent qualification
• One or more Vendor qualifications

Must have 6 + years of experience in an MSP environment with an excellent command of the English language. 

You must have New Zealand or Australian citizenship/permanent residency to be considered for this role.

If you have the above skills and experience, please apply directly to this advertisement.Beyond Recruitment Technology, Transformation & Digital, connecting IT talent with IT opportunities. Visit www.beyond.co.nz for more roles and information.