Review for:
Third Age Tours
Third Age Tours
2.0
Third Age Tours 58 Waikuku Beach Rd, Waikuku, Waimakariri 7473(03) 3127050, 03 379 3799https://www.businesslist.nz/img/nz/n/_1600350870-23-third-age-tours.jpg
1
The Tour content local Guide/Bus driver superb but Tour escort /son of Brenda let group down badly when we missed a connecting flight on way home from Croatia leaving 7 of us stranded at Frankfurt airport when he got inebriated could not fulfil his escort duties. we had to rebook our own flights home arriving 2 days later via Shanghai after he left us at Frankfurt and returned home alone. A very unhappy ending to an otherwise good tour. Could not recommend this Co if either of 2 sons escorting.
PUBLIC USER
In reply to RW - Rosemary Waterson
I would like to add some facts to these comments. The flight was late/delayed leaving Zagreb arriving in Frankfurt late for the connecting flights. This was no fault of Third Age Tours and I hasten to add in the 16 years I have been operating this business - this is the first time this has ever happened , we have never missed any connecting flights before. The airline put all of my group up in a hotel overnight, the following morning all of the group were offered flights back to NZ via America. For some reason none of the group wanted to go via America, they all chose to book a different route home travelling via Shanghai. Tristan was the last to book his ticket!! He asked everyone in the group if they would mind if he got the flight that was initially offered, flying back to NZ via America. Nobody in the group objected to Tristan going on an earlier the flight that they chose not to take!! At this stage they were already booked on a different flight. Nobody was stranded in Frankfurt Airport. Sorry but I find this rather dramatic and incorrect!
RW's hand written reviews on this tour "A most enjoyable time - lots of fun and wine with the rest of the tour group. Fabulous place esp Bled, Porec. Great tour, guide and driver. Would recommend this tour".
I would like to add some facts to these comments. The flight was late/delayed leaving Zagreb arriving in Frankfurt late for the connecting flights. This was no fault of Third Age Tours and I hasten to add in the 16 years I have been operating this business - this is the first time this has ever happened , we have never missed any connecting flights before. The airline put all of my group up in a hotel overnight, the following morning all of the group were offered flights back to NZ via America. For some reason none of the group wanted to go via America, they all chose to book a different route home travelling via Shanghai. Tristan was the last to book his ticket!! He asked everyone in the group if they would mind if he got the flight that was initially offered, flying back to NZ via America. Nobody in the group objected to Tristan going on an earlier the flight that they chose not to take!! At this stage they were already booked on a different flight. Nobody was stranded in Frankfurt Airport. Sorry but I find this rather dramatic and incorrect!
RW's hand written reviews on this tour "A most enjoyable time - lots of fun and wine with the rest of the tour group. Fabulous place esp Bled, Porec. Great tour, guide and driver. Would recommend this tour".