Review of Skin Touch Beauty Centre

I purchased a 3 hour pamper package which included a back massage, facial, manicure, pedicure, eyebrow tint/shape and eyelash tint. I couldn't even make an appointment at the Newmarket salon, as the lady hung up on me. She only offered me one appointment time and couldn't accept that this was not suitable to me. So I ended up driving to the other side of Auckland, to the Howick salon.

They started by soaking my hands and feet in a bucket of warm water, then coated them in wax. The back massage was okay. But I could not enjoy the facial as they also did my toes and fingers at the same time. I had 3 people working on me which was not relaxing at all. Their version of a pedicure was a quick file and one coat of colour. At least with the manicure I got two coats of colour and a top coat. Pity this part was done in the reception in front of other customers waiting for their appointments. I received no eyebrow tint and the shaping consisted of plucking about 5 hairs as I "didn't really need it" as I "have good eyebrows". Don't think this was the case as I had deliberately grown them out, thinking I was about to have them professionally shaped.

Overall, the standard of service was very poor and the 3 hours of relaxation I thought I was in for, turned out to be unrelaxing and cut short to two hours! They tried to make out they were doing me a favour by "not holding me up". Not really what you're wanting when you've booked a pamper package!