Tech On Wheels - Hamilton City, New Zealand

Onsite support is an IT service provided by Tech on Wheels, where their team of qualified technicians provides IT assistance and troubleshooting at the customer's premises. This service is particularly useful for businesses that require immediate assistance with their IT systems and can't afford any downtime. With onsite support, the technician can directly assess the issue and provide a quick resolution, minimizing any disruption to business operations.

Tech on Wheels offers onsite support at a competitive rate of only $120 within Hamilton, New Zealand, with no call-out fee or after-hours fees. This transparent pricing policy ensures that customers are not hit with any unexpected charges, and can confidently request for assistance without worrying about the cost.

Their onsite support services cover a wide range of IT issues, including network setups, hardware installations, software installations, virus removal, data backup and recovery, and more. Their team of technicians is well-equipped to handle any IT challenge that arises, ensuring that customers receive prompt and reliable assistance.

In addition to providing onsite support, Tech on Wheels also offers remote support services for customers who may not require a physical visit from a technician. Remote support allows technicians to remotely access a customer's computer or network, diagnose the problem and provide a solution without the need for an onsite visit. This is a convenient option for businesses that may be located outside of Hamilton, or for customers who prefer the flexibility of remote assistance.

Overall, Tech on Wheels' onsite support services provide businesses with the peace of mind that they have an expert IT team on standby to provide assistance whenever needed. Their transparent pricing policy and dedication to personalized service has earned them a reputation as a reliable and trusted IT partner in the Waikato region.