Novus Windscreen Replacement & Repairs - Whangarei, New Zealand

"I bought a car which had a windscreen replaced by them approximately six months ago. The seal was not done well on the installed windscreen and a slow leak developed in my car. Its a 2011 so by no means old! When Novus were contacted they stated they will not cover their workmanship as the person who had the work completed was the previous owner. Furthermore, upon inspection by Smith & Smith, they found Novus had broken the rear vision mirror when fixing the vehicle windscreen and glued it together. Ive also had to foot the bill for a rear vision mirror from Japan! Not impressed they take no responsibility for their workmanship and in fact made accusations about the new glass repairer Smith & Smith being dodgy! However, the vehicle had been initially inspected to have a windscreen fault by a reputable Mazda dealer! Be warned
*Date of job approx based on when the manager from Novus stated the work was done."