Review of Skin Touch Beauty Centre

I recently purchased a gift voucher for Skin Touch Beauty in Newmarket. It was a three hour pamper package and I bought it for my wife and her best friend. They were really looking forward to it too. The package included a massage, facial, pedicure, and manicure.
When we walked in for our 12:00 apt staff were eating their lunches in front door area. My wife said she had to ask them to change the sheets before her massage as they had hair and oil on them, the staff member tried to put a towel over the sheets instead of changing them so she had to say no I want clean sheets. They both said the spa was loud and full of noises and not very relaxing at all. The staff talked in their own language 90% of the time and made both my wife and her friend feel uncomfortable. They both said they were a bit rough when massaging their heads, and were disappointed in the pedicure. They said they put their feet in warm water then painted their toe nails, and that was it.
When I picked them up I was hoping to see big smiles on their faces from being pampered for three hours but I could tell they didn’t enjoy it and were trying to be nice since I did something nice for them.