Job vacancy IT Support Specialist

Job Summary:

Position: IT Support Specialist

Location: Auckland (Hybrid work style)

Responsibilities:

• Technical Support: Assist with computer systems, software, and hardware issues.
• Network Troubleshooting: Resolve LAN, WAN, and system-related problems.
• System Maintenance: Install, modify, and repair hardware/software.
• Security Management: Support information security and patch deployments.
• Account Management: Lead user account processes and manage backups.
• Asset Management: Provision, modify, and maintain IT equipment and resources.
• Customer Service: Provide support via phone, email, or in person.
• Documentation: Create training materials and diagnostic programs.

Requirements:

• Experience: Minimum 2 years in a similar role.
• Technical Skills: Proficiency in Microsoft OS, cloud technologies, Linux, hypervisors, and storage solutions.
• Soft Skills: Strong interpersonal skills, patience, and problem-solving abilities.
• Management: Ability to prioritize tasks and manage incidents effectively.
• Security: Understanding of information security principles.
• Passion: Enthusiasm for technology and willingness to learn and improve.

Contact: [email protected]