Internal Sales
Internal Sales Support
East Tamaki
$65-75k – Permanent role
The Company
Join a well- established organisation part of a global group backed by solid research, development and industry expertise. In New Zealand the organisation is a leading provider of hydraulic equipment and services.
What will you be doing in your new role?
Respond to customer inquiries in a timely, professional & courteous manner.
Develop cost estimates, process all quotes & sales orders and all other internal documentation
Engage in technical discussions and if needed demonstrate product with customers
Identify customer needs, offer technical assistance where needed and provide appropriate solutions/proposals.
Actively promote all New Zealand products & services and provide product literature, appropriate web sites & sales aids to assist customers where required
Respond positively to customer complaints and resolve them in a timely manner
Ensure that all interactions with vendors & customers are positive
Place purchase orders with vendors when appropriate or necessary
Provide administrative & inventory management support
Proficiency with understanding measurements
Co-ordinate with production, warehouse, purchasing and imports to ensure product availability and timely delivery of products
Answer phone & transfer to appropriate person when needed
Perform other tasks or special projects as directed by supervisor
Maintain proper communication with support staff & management
Provide prospective leads and customer information to outside sales personnel
Remain knowledgeable and up-to-date on changes/developments of product line
Assist outside Sales with product proposals & requirements
What skills/experience are we looking for?
Minimum of 2 years of customer service or sales experience
Hydraulic connector experience preferred
Customer-first work ethic and be willing to "exceed expectations"
Possess excellent communication, customer service, and phone manner skills
Ability to work without direct supervision and make appropriate decisions
Multi-tasker
Personable and professional demeanour
Self-Starter with a positive attitude
Have a mechanical aptitude – (someone who understand or has been exposed to a Hydraulic Connector environment would be advantageous)
Great organisation skills
MS Office and computer proficiency
Onsite Parking – professional offices. Down to earth environment.
Email me today with your CV! [email protected]
Job Ref: 128044
